The Blooms Bio
When it comes to wholesale flower websites, you will find we are just
a little strange....
Although we sell our products on the Internet, we just never went along with so many others who seem to operate with “the customer is always WRONG” approach to doing business. While many almost seem to hide behind their sites so as to avoid doing the right thing, we at BloomsByTheBox.com continue to follow the same time tested rule that works no matter where you are or what you sell: We treat our customers the same way we want to be treated ourselves. So simple and satisfying and yet hard to find and so unexpected on the Internet today!
Some simple rules that guide our approach to customer service:
- We start with the old assumption that the customer is RIGHT… that in itself shocks so many.
- We have a phone number, we publish it freely and WE ANSWER IT! All calls are returned promptly if we miss one after hours.
- We welcome email inquiries from anyone with questions about anything we do or know and respond to every one.
- We understand circumstances change and have no problem changing or even canceling orders AT NO CHARGE!
- We make every attempt to satisfy every customer with every purchase. No one goes away unhappy if we are given the opportunity to correct any issue that might arise. We will always re-ship products or issue refunds if needed.
- We take full responsibility for any and all issues that might adversely effect the timing or quality an order… including the ones that are completely beyond our control!
- We offer advice and consultation freely on all our products including how much to buy and how to use them.
We have been involved in the wholesale flower market for over 20 years and like every industry it has its own
unique set of challenges. We constantly worry about the weather all around the world, international air cargo
delays, oil prices, and even foreign dictators. Sometimes even we are amazed that it all comes together week
after week and we are able to provide consistent top quality fresh cut flowers to DIY brides, party planners,
hotels and restaurants and ordinary flower enthusiasts all around the USA. We designed and built
BloomsByTheBox.com to dynamically monitor the market and adjust product pricing and availability on a daily
basis! No bait and switch or padded pricing – if you see in stock on our site we have it available and most items
can ship the same day!
So while there are choices for buying bulk flowers, if you want the best cut flowers and floral supplies at the best prices along with a buying experience that will exceed your expectations, BloomsByTheBox.com is the first and only source you will ever need.
Your Blooms Go To Girl - If you need any type of help just ask our floral expert, Diana. She loves to help DIY enthusiasts of all kinds pick out floral combinations, quantities, floral colors, and arranging styles. Do-It-Yourself Wedding Flowers can be made easy with advice and some guidance. She understands that ordering wholesale flowers online is much easier with some professional insight. She says, "I really do love my job, I get to use my creativity to help make client's events, weddings, and fundraisers the best they can be. I am always keeping up with the top floral trends so I can be of the best help. Just give me a call and I will be here for you each step of the way!" Ask her questions on Facebook or Twitter!
We look forward to working with you and as always CALL US AT (908) 791-0487 or (855) BUY-BLOOMS with any questions or visit our contact page to email us!