Guarantee and Return Policy for Wholesale Flowers and Floral Supplies
BloomsByTheBox.com buys the finest flowers from around the world and is committed to delivering only the freshest and highest quality cut flowers to our customers at wholesale prices. Every item on every order is inspected for quality and custom-packed for express shipping. Next day shipping with cool packs (when conditions require cooling) insures your flowers will arrive days before they reach their prime.
We are absolutely committed to total customer satisfaction from the moment you enter our web site until your flowers are on display. There are many factors beyond our control that may affect the total order process, delivery, and condition of your flowers. But if for any reason you are not satisfied with your buying experience or the flowers we deliver, we will correct the issue, refund your money, or re-ship your order. If the quality of the flowers is ever the issue we may require you return or send us an image of the item(s) in question.
All requests for refunds or re-shipments must be made within 24 hours of receipt of your order.