Contact BloomsByTheBox.com Customer Service
Questions about Ordering Wholesale Flowers?
Have questions or concerns? Most of our customers can find their answers on our FAQ page.
Before contacting us, take a look below at the Top 6 most commonly asked questions.
Orders can be placed up to 60 in advance of your desired delivery date. You will select your delivery date during check out.
When possible, we recommend that orders for weddings/big events be placed 2-3 weeks in advance of delivery date. This will allow for the most flexibility to fill your order as requested.
Note that some items (such as garden roses) MUST be ordered in advance to allow for special order processing and/or transit time from our suppliers and growers. The number of extra days that is required for these items is indicated on the product detail page.
Products that are in stock (shown on the website) can be shipped immediately:
Orders placed before 2:00PM (ET) Monday-Friday can be delivered as soon as the next day. Expedited shipping or Saturday delivery charges may apply.
Orders placed after 2PM (ET) Friday through Sunday can be delivered as soon as the following Tuesday.
We recommend receiving your flowers and supplies two days (2) prior to your event to allow for re-hydration and preparation. For example, for a Saturday event, have your order delivered Thursday. Cut and hydrate your flowers and greens overnight Thursday and arrange on Friday.
Most changes and cancellations can be made up to two days before requested delivery date. Items with advance purchase requirements cannot be changed or cancelled. Non-perishable product may be delivered before requested delivery date and cannot be changed or cancelled once in transit. Address and contact information can be changed until shipment. There is no additional charge for order changes or cancellations. To request a change to or cancellation of your order, contact Blooms Customer Service using the form below.
Because we are constantly buying from around the world, we keep our offerings on BloomsByTheBox.com up to date with only products we know we can deliver and at the best prices available each day. Products may not be available on a given day because of seasonality or because we have none available to ship that day. If you don't see a product you want to order, call us at 855-BUY-BLOOMS or send us a message.
We do not have free samples, but with our low $50 minimum order, you can order minimum quantities of any items you are interested in.